How to Give and Request Access to a GoDaddy Account in 2025 (without sharing passwords)

GoDaddy lets you share account access without giving away passwords, but for many users, the process still causes confusion.

Whether you’re a business owner giving an agency access to your website or an agency trying to help clients connect their domains, navigating GoDaddy’s help articles to understand account permissions can quickly eat up your time.

Who can see what? Which permission level is suitable? And why do invitations always seem to expire too soon?

In this article, you’ll learn how to safely give and request access through GoDaddy’s delegate system, plus how client onboarding software can make managing client permissions even easier. 😄

TL;DR: There are three ways to safely share or request GoDaddy access

Jump to the section you need 👇

Part 1: Grant access through GoDaddy’s delegate system — The official way to give someone access to your account without sharing passwords.

Part 2: Request access through GoDaddy — For agencies or collaborators who need access to a client’s account.

Part 3: Request access with Leadsie — A faster, automated option for agencies managing multiple clients.

What you need to know about GoDaddy access

Before you start managing access on GoDaddy, it’s important to understand how GoDaddy is structured.

Read through these quick basics first so you know exactly what you’re giving access to:

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Understanding GoDaddy’s structure: accounts, products, and domains

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Accounts

Your GoDaddy account is the main hub for everything you own and manage with GoDaddy.

When you log in, you’re not just seeing one product; you’re seeing everything connected to that login: your domains, hosting plans, website builder, email accounts, and billing info.

This is where people often get confused. 

They think they’re giving someone access to just their domain, but they’re actually opening the door to their entire account.

For example, imagine you own a domain called bloomwomenshealth.com, and you’re also using GoDaddy’s Website Builder and email hosting. All three of those products (your domain, website, and email) are stored under one account.

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Products

Inside your GoDaddy account are all the products you’ve bought. Think of “products” as the individual tools that help your business run. Each one does something different, but they all live under the same login.

Products are:

• Domains: Your website address (like bloomwomenshealth.com)
• Website Builder: The tool you use to design and publish your site
• Email Hosting: The service that powers your business email (like hello@bloomwomenshealth.com)
• SSL Certificates: The security layer that keeps your website safe

Your domain is simply one of these products.

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Access levels

GoDaddy calls its access-sharing feature delegate access. This is the primary built-in way to safely share control of your account without sharing your password or payment details.

When you invite someone as a delegate, they’ll get an email and can access your account through their own GoDaddy login. 

You can choose one of the following access levels:

• Products, Domains & Purchase: 
  
  • Can manage most products (including domains), and even make purchases using your saved payment method.
  • Best for: Trusted in-house teammates or business partners who handle your website or billing regularly.
    
• Products & Domains: 
  
  • Can manage most products. 
  • Cannot buy new products or view payment info.
  • Best for: Agencies, developers, or freelancers managing your website, hosting, or integrations.
    
• Domains Only: 
  
  • Can only manage domain-specific settings like DNS, nameservers, and forwarding, and, if you allow it, perform domain transfers. 
  • Best for: Marketing agencies or IT partners who just need to connect your domain to tools like Google Ads, Facebook, or your website host.
    
• Account Connection Only
  
  • Keeps a delegate linked to your account without giving them current access to any products. You can upgrade their permissions later when needed.
  • Best for: Seasonal collaborators or former contractors you might work with again in the future.

👉 Bonus: After giving delegate access, you can add another layer of control by deciding which domains delegates can work on. This is done through GoDaddy’s folder permissions, which we’ll cover below. 

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🚫 What delegates can’t do (no matter the access level)

Even though delegate access lets others help manage your GoDaddy account, there are built-in limits that keep your sensitive information and ownership secure.

Here’s what delegates can’t do:

• View or change sensitive info: Delegates can’t see your password, Support PIN, or billing details. They log in with their own GoDaddy account.
  
• Make financial or ownership changes: They can’t add payment methods, view your order history, or accept domain transfers into your account.
  
• Invite new users: Only the account owner can grant or remove delegate access.
  
• Upgrade or cancel core services: Delegates can manage existing products, but can’t upgrade or purchase new ones.
  
• Control social or marketing tools: Some features (like social media posts or Google My Business inside Websites + Marketing) are only available to the account owner.

Part 1: How to grant access to your GoDaddy account

⚠️ Careful: Never share your GoDaddy login credentials. It might seem convenient, but it puts your entire account—including your billing info and domain ownership—at risk. GoDaddy can’t recover domains or data lost through shared logins.

If you want your agency, developer, or teammate to manage your website or domains, the easiest and safest way is to invite them as a delegate. Here’s how:

Step 1. Sign in to your GoDaddy Delegate Access page. 

‍Step 2. Under People who can access my account, click “Invite to Access.”

Step 3. Enter the person’s name and email address, then choose the right access level. This controls how much the person can do in your account.

• If you’re working with an agency or developer, the Products & Domains level is usually the best choice, since it allows them to manage your websites, hosting, and domains, but not make purchases or see billing details.
• If you only want them to update DNS or domain settings, select Domains Only instead.

If you want to limit access to specific domains only, you can do that through GoDaddy’s folder settings later on.

‼️Not every GoDaddy product offers delegate access, and a few have specific limits. You can find the full list and restrictions here.

Step 4. Click "Invite” to send the invitation. GoDaddy will email the person with a link to accept. 

If they don’t already have a GoDaddy account, they’ll be prompted to create one before they can accept your invitation. Once they accept, you’ll get a confirmation letting you know access has been granted.

⚠️ Note: If the invitation isn’t accepted within 48-72 hours, it will expire automatically. You can also cancel it manually at any time if you change your mind.

How to change or remove a delegate’s access

If you’re the account owner, you can update or remove someone’s access at any time:

1. Go to your GoDaddy Delegate Access page.
   
2. In the People who can access my account section, find the person whose permissions you want to change.
3. Select “Edit” next to their name.

4. To change their access level, pick a new option from the list and click “Save.” To remove them completely, select “Delete” instead.

💡 Tip: It’s good practice to review your delegate list every few months, especially if you’ve worked with multiple agencies or contractors. Remove anyone who no longer needs access to keep your account secure and organized.

How to set domain-level permissions in GoDaddy

By default, once a delegate has domain access, they can manage all domains in your account. But if you only want them to handle one or two, you can easily limit their access using domain folders.

⚠️Important: You can only edit domain folder permissions after a delegate has accepted your invite. GoDaddy doesn’t allow you to pre-select domain access before then.

Here’s how to do it:

Step 1. Sign in to your Domain Portfolio.

Step 2. At the top of your domain list, click the Folders icon. Choose the folder you want to edit, then select “Edit Folder.”

If you’d like to adjust permissions for all domains in your account, select “All Domains,” then choose “Edit Folder.”

Step 3. You can toggle two types of permissions:

• Management Access: Lets the delegate make domain changes such as editing nameservers, DNS records, contact info, or forwarding settings.
  
  
• Transfer Access: Gives permission to move or delete domains—for example, transferring a domain to another registrar or listing it for sale.

🔍 Note: Delegates who have domain access automatically start with Management Access to the All Domains folder, meaning they can view and manage every domain unless you change it.

Turn these permissions on or off depending on how much control you want them to have.

Step 4. Once you’ve set the right permissions, select “Save” to apply your changes.

That’s it—your delegate will now only be able to manage the domains (or folders) you’ve allowed!

Adding or removing domains from folders

Folders determine which domains your delegates can see or manage.

To add or remove domains from a folder:

1. Sign in to your GoDaddy Domain Portfolio.
   
2. Select the checkboxes next to the domains you want to update.
   
3. Choose “Add to Folder” from the action menu.
   
4. Use the plus (+) icon to add domains or the minus (–) icon to remove them.
   
5. Select Continue to save your changes.
   

❗ Note: Removing a domain from a folder doesn’t delete it from your account; it just changes who can access it. After updating folders, double-check your delegate permissions to make sure each user still has the right level of access.
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Part 2: How to request access to a GoDaddy account (the built-in way)

If you’re an agency, developer, or marketing partner who needs to manage a client’s domains or website, you don’t have to ask them for passwords—GoDaddy lets you request delegate access directly from your own account.

This built-in option is simple: you send a request, the client accepts, and you can access their products securely.

Step 1. Sign in to your GoDaddy Delegate Access page.

Step 2. Under Accounts I can access, click “+ Request Access.”

Step 3. Enter your client’s name and email address. This is where GoDaddy will send the request for approval. 

Make sure you use the email linked to their GoDaddy account (this helps avoid delays or rejected requests).

Step 4. Choose the right access level.

For most agencies, Products & Domains is the best choice because it allows you to manage domains, websites, and hosting without putting the client at risk of unwanted purchases or billing changes.

Step 5. Click “Request.”

GoDaddy will email your client with your access request. Once they approve, you’ll get a confirmation email letting you know that access has been granted.

Step 6.  After approval, go back to your Delegate Access page. Under Accounts I can access, find your client’s name, and select “Access Now.”

This will open their My Products dashboard so you can start working. When you’re done, simply close the browser window or select “Exit Access.”

💡 Tip for agencies: If you no longer work with a client, ask them to remove your delegate access—GoDaddy doesn’t currently let delegates remove themselves.

🔗 Related: Client Onboarding Best Practices (6 Secrets From Marketing Agencies)

Part 3: How to request access to a GoDaddy account with Leadsie

If you only work with one or two clients, GoDaddy’s built-in Request Access feature is quick and easy to use. 

But if you manage access for multiple clients or platforms, repeating these steps can quickly become tedious.

Leadsie is a client onboarding software that automates GoDaddy access requests (and dozens of other platforms) so you can share one simple, branded link instead of repeating the same steps with every client.

Here’s how Leadsie works:

Step 1. Enter the email address linked to your GoDaddy account in Leadsie. This will be the email that gets invited as a delegate.

Step 2. You’ll see a checkbox to request permission to manage and purchase domains and products.

• If you leave it unchecked, Leadsie requests Domains Only access.
• If you check it, it requests Products, Domains & Purchase access.
  

Step 3. Click “Create Request”, and Leadsie will generate a secure, branded URL. You can send this directly to your client or embed it in your onboarding forms or welcome emails.

The Leadsie link will walk them through the exact steps to invite you as a delegate. No confusion, no wrong clicks.

As soon as your client completes the steps, you’ll receive a confirmation email, and you’re ready to go! 🥳
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Why Leadsie is better than GoDaddy’s request method

✅ Scalable: You can send one link to multiple clients instead of creating individual requests manually.
✅ Error-proof: Prevents common mistakes like using the wrong email or choosing the wrong access level.
✅ Branded & reusable: Use the same link in your onboarding forms or client email templates for a professional, consistent process.
✅ Multi-platform: The same Leadsie link can handle access for 23+ platforms—from GoDaddy to Meta, Google Ads, TikTok, and more—making it a huge time-saver for marketing teams.

🔗 Related: 15 Best Client Onboarding Software for Agencies